Kyloe Status

All Systems Operational

Kyloe AI Operational
Kyloe AI (EMEA/APAC) Operational
Kyloe AI (US) Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) Operational
Kyloe AwesomeDocs (Singapore) Operational
Kyloe AwesomeDocs (US) Operational
Kyloe Publish Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AwesomeDocs 2.0 (EMEA/APAC) Operational
Kyloe AwesomeDocs 2.0 (US) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) Operational
DupliKit (EMEA/APAC) Operational
DataRules (EMEA/APAC) Operational
DataCleaner (US) Operational
DupliKit (US) Operational
DataRules (US) Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Kyloe DataTools | DupliKit (All regions) - Scheduled Maintenance Apr 13, 2026 07:00-08:00 UTC

Kyloe will be carrying out essential maintenance on DataTools | DupliKit (All regions) during this time.

Maintenance will begin on Monday 13 April 2026:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Posted on Apr 09, 2026 - 09:03 UTC

Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance Apr 14, 2026 07:00-08:00 UTC

Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4967858177

Maintenance will begin on Tuesday 14 April 2026:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Posted on Apr 08, 2026 - 16:46 UTC

Kyloe AI (All regions) - Scheduled Maintenance Apr 14, 2026 07:00-08:00 UTC

Kyloe will be carrying out essential maintenance on AI (All regions) during this time.

Maintenance will begin on Tuesday 14 April 2026:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Posted on Apr 08, 2026 - 16:49 UTC
Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Kyloe DataTools (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:32 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4967104513

Maintenance will begin on Thursday 9 April 2026:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Apr 8, 11:58 UTC
Apr 8, 2026

No incidents reported.

Apr 7, 2026
Kyloe DataTools (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 7, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:00 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (All regions) during this time. This is a minor update to Kyloe DataRules only.

Maintenance will begin on Tuesday 7 April 2026:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Apr 6, 15:14 UTC
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Kyloe AI Assist & NoteTaker | Some users experiencing errors
Resolved - The errors experienced by some users of Kyloe AI Assist & NoteTaker have now been resolved.
Apr 1, 16:50 UTC
Investigating - We are aware that some users of Kyloe AI Assist & NoteTaker are currently experiencing errors.

This is due to a change by our AI infrastructure provider, which has affected some of the underlying models our products rely on. We are actively working to resolve this as quickly as possible.

We apologise for the inconvenience and will provide a further update shortly.
Apr 1, 10:43 UTC
Kyloe AI & AwesomeDocs 2.0 (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 16:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 16:30 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AI & AwesomeDocs 2.0 (All regions) during this time. This is to resolve a Kyloe AI NoteTaker call processing issue reported by some users.

Maintenance will begin on:

Wednesday 1 April 2026 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Thursday 2 April 2026 at:
12:30 AM Singapore
03:30 AM Sydney
Apr 1, 14:33 UTC
Kyloe AwesomeDocs (EMEA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 1, 16:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 16:30 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AwesomeDocs (EMEA) during this time.

Maintenance will begin on:

Wednesday 1 April 2026 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Thursday 2 April 2026 at:
12:30 AM Singapore
03:30 AM Sydney
Apr 1, 14:44 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

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