Kyloe Status

All Systems Operational

Kyloe AI Assist Operational
Kyloe AI Assist (EMEA/APAC) Operational
Kyloe AI Assist (US) Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) ? Operational
Kyloe AwesomeDocs (Singapore) ? Operational
Kyloe AwesomeDocs (US) ? Operational
Kyloe Publish Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AwesomeDocs 2.0 (EMEA/APAC) Operational
Kyloe AwesomeDocs 2.0 (US) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) ? Operational
DupliKit (EMEA/APAC) ? Operational
DataRules (EMEA/APAC) ? Operational
DataCleaner (US) ? Operational
DupliKit (US) ? Operational
DataRules (US) ? Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 20, 2025

No incidents reported today.

Nov 19, 2025
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AwesomeDocs 2.0 and AI Assist (All regions) during this time.

We have received reports from users on Bullhorn swimlane 20 that they are encountering errors (specifically 429 API errors) when using AwesomeDocs 2.0. This maintenance window is to resolve these issues.

Maintenance will begin on Wednesday 19 November 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Nov 18, 16:28 UTC
Nov 18, 2025
Resolved - This incident has been resolved.
Nov 18, 15:29 UTC
Investigating - We are aware of a global issues with Cloudflare. We are not seeing any direct impact on our products or services, but please log a support ticket if you notice any disruption.

We will continue to monitor the situation.

Nov 18, 12:30 UTC
Completed - The scheduled maintenance has been completed.
Nov 18, 09:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:00 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4607934500

Maintenance will begin on Tuesday 18 November 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Nov 12, 12:14 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Completed - The scheduled maintenance has been completed.
Nov 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AI Assist (All regions) during this time.

Maintenance will begin on Thursday 13 November 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Nov 12, 11:30 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 08:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:01 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4610293763

Maintenance will begin on Thursday 13 November 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Nov 12, 10:56 UTC
Nov 12, 2025

No incidents reported.

Nov 11, 2025
Completed - The scheduled maintenance has been completed.
Nov 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (All regions) during this time.

Maintenance will begin on Tuesday 11 November 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Nov 10, 10:56 UTC
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.