Kyloe Status
Kyloe AI Assist | US region only | Accessing the AI Assist Card
Update - The issue has been resolved. All users of Kyloe AI Assist in the US region are able to access the Card from within Bullhorn.
Apr 03, 2025 - 17:22 UTC
Identified - There is an on ongoing issue for Kyloe AI Assist in the US region only. Some users are not able to access the AI Assist Card from within Bullhorn.

The development team have identified the issue and will resolve it as soon as possible.
Apr 03, 2025 - 16:58 UTC
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) ? Operational
Kyloe AwesomeDocs (Singapore) ? Operational
Kyloe AwesomeDocs (US) ? Operational
Kyloe Publish Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) ? Operational
DupliKit (EMEA/APAC) ? Operational
DataRules (EMEA/APAC) ? Operational
DataCleaner (US) ? Operational
DupliKit (US) ? Operational
DataRules (US) ? Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AI Assist Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Kyloe AwesomeDocs (EMEA) - Scheduled Maintenance Apr 7, 2025 18:00-19:00 UTC

Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4263903236

Maintenance will begin on:

Monday 7 April 2025 at:
11:00 AM Los Angeles
02:00 PM New York
07:00 PM London/Lisbon
08:00 PM Paris/Berlin

Tuesday 8 April 2025 at:
02:00 AM Singapore
04:00 AM Sydney
Posted on Apr 03, 2025 - 14:53 UTC

Kyloe DataTools (EMEA/APAC) - Scheduled Maintenance Apr 8, 2025 06:30-07:30 UTC

Kyloe will be deploying improvements to DataTools (EMEA/APAC) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4264394765

Maintenance will begin on:

Monday 7 April 2025 at:
11:30 PM Los Angeles

Tuesday 8 April 2025 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
04:30 PM Sydney
Posted on Apr 02, 2025 - 16:05 UTC

Kyloe DataTools (US) - Scheduled Maintenance Apr 8, 2025 09:00-10:00 UTC

Kyloe will be deploying improvements to DataTools (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4264394765

Maintenance will begin on Tuesday 8 April 2025 at:

02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
05:00 PM Singapore
07:00 PM Sydney
Posted on Apr 02, 2025 - 16:09 UTC

Kyloe AwesomeDocs (US) - Scheduled Maintenance Apr 8, 2025 09:30-10:30 UTC

Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4263903236

Maintenance will begin on Tuesday 8 April 2025 at:

02:30 AM Los Angeles
05:30 AM New York
10:30 AM London/Lisbon
11:30 AM Paris/Berlin
05:30 PM Singapore
07:30 PM Sydney
Posted on Apr 03, 2025 - 14:54 UTC

Kyloe AwesomeDocs (SG) - Scheduled Maintenance Apr 8, 2025 13:00-14:00 UTC

Kyloe will be deploying improvements to AwesomeDocs (SG) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4263903236

Maintenance will begin on Tuesday 8 April 2025 at:

06:00 AM Los Angeles
09:00 AM New York
02:00 PM London/Lisbon
03:00 PM Paris/Berlin
09:00 PM Singapore
11:00 PM Sydney
Posted on Apr 03, 2025 - 14:55 UTC
Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Kyloe AI Assist (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 07:01 UTC
Scheduled - Kyloe will be deploying improvements to AI Assist (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4263739398

Maintenance will begin on Thursday 3 April 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
06:00 PM Sydney
Apr 2, 15:06 UTC
Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 07:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4263673868

Maintenance will begin on Thursday 3 April 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
06:00 PM Sydney
Apr 2, 14:49 UTC
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
UPDATE Kyloe AwesomeDocs (SG) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 14:00 UTC
Update - The time of the previously scheduled Kyloe AwesomeDocs (SG) maintenance window has been updated. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4176117761

Maintenance will now begin on:

Tuesday 25 March 2025 at:
07:00 AM Los Angeles
10:00 AM New York
02:00 PM London/Lisbon
03:00 PM Paris/Berlin
10:00 PM Singapore

Wednesday 26 March 2025 at:
01:00 AM Sydney
Mar 21, 10:25 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (SG) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4176117761

Maintenance will begin on Tuesday 25 March 2025 at:

04:30 AM Los Angeles
07:30 AM New York
11:30 AM London/Lisbon
12:30 PM Paris/Berlin
07:30 PM Singapore
10:30 PM Sydney
Mar 20, 11:39 UTC
Kyloe AwesomeDocs (US) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 10:30 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4176117761

Maintenance will begin on Tuesday 25 March 2025 at:

03:30 AM Los Angeles
06:30 AM New York
10:30 AM London/Lisbon
11:30 AM Paris/Berlin
06:30 PM Singapore
09:30 PM Sydney
Mar 20, 11:38 UTC
Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 08:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4242210821

Maintenance will begin on Tuesday 25 March 2025 at:

01:00 AM Los Angeles
04:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney
Mar 20, 18:16 UTC
Kyloe AI Assist (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 08:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 08:01 UTC
Scheduled - Kyloe will be deploying improvements to AI Assist (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4241686552

Maintenance will begin on Tuesday 25 March 2025 at:

01:00 AM Los Angeles
04:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney
Mar 20, 18:18 UTC
Mar 24, 2025
Kyloe AwesomeDocs (EMEA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 17:30 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4176117761

Maintenance will begin on:

Monday 24 March 2025 at:
10:30 AM Los Angeles
01:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Tuesday 25 March 2025 at:
01:30 AM Singapore
04:30 AM Sydney
Mar 20, 11:36 UTC
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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