Kyloe Status

All Systems Operational

Kyloe AI Assist Operational
Kyloe AI Assist (EMEA/APAC) Operational
Kyloe AI Assist (US) Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) ? Operational
Kyloe AwesomeDocs (Singapore) ? Operational
Kyloe AwesomeDocs (US) ? Operational
Kyloe Publish Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AwesomeDocs 2.0 (EMEA/APAC) Operational
Kyloe AwesomeDocs 2.0 (US) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) ? Operational
DupliKit (EMEA/APAC) ? Operational
DataRules (EMEA/APAC) ? Operational
DataCleaner (US) ? Operational
DupliKit (US) ? Operational
DataRules (US) ? Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 18, 2025
Kyloe DataTools (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 08:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:02 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4463624211

Maintenance will begin on Thursday 18 September 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Sep 17, 10:09 UTC
Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4465131521

Maintenance will begin on Thursday 18 September 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Sep 17, 13:43 UTC
Kyloe AI Assist (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 07:01 UTC
Scheduled - Kyloe will be deploying improvements to AI Assist (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4464803853

Maintenance will begin on Thursday 18 September 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Sep 17, 13:46 UTC
Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Kyloe DataRules - Emergency Maintenance
Resolved - The rollback has been completed.
Sep 9, 17:32 UTC
Identified - We have identified an issue that may be impacting certain scheduled rules following the release earlier today. As a precaution, we are going to be rolling back the release in order to investigate the underlying cause. Once identified and resolved, we will reschedule the release in a future maintenance window.
Sep 9, 17:07 UTC
Kyloe DataTools (US) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4437311507

Maintenance will begin on Tuesday 9 September 2025 at:

02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
05:00 PM Singapore
07:00 PM Sydney
Sep 3, 13:56 UTC
Kyloe DataTools (EMEA/APAC) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 08:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:30 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (EMEA/APAC) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4437311507

Maintenance will begin on:

Monday 8 September 2025 at:
11:30 PM Los Angeles

Tuesday 9 September 2025 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
04:30 PM Sydney
Sep 3, 13:53 UTC
Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 07:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4437016590

Maintenance will begin on Tuesday 9 September 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Sep 3, 13:48 UTC
Kyloe AI Assist (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 08:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 9, 07:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 07:01 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AI Assist (All regions) during this time.

Maintenance will begin on Tuesday 9 September 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Sep 3, 13:50 UTC
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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