Kyloe Status

All Systems Operational

Kyloe AI Operational
Kyloe AI (EMEA/APAC) Operational
Kyloe AI (US) Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) Operational
Kyloe AwesomeDocs (Singapore) Operational
Kyloe AwesomeDocs (US) Operational
Kyloe Publish Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AwesomeDocs 2.0 (EMEA/APAC) Operational
Kyloe AwesomeDocs 2.0 (US) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) Operational
DupliKit (EMEA/APAC) Operational
DataRules (EMEA/APAC) Operational
DataCleaner (US) Operational
DupliKit (US) Operational
DataRules (US) Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance Feb 4, 2026 07:00-08:00 UTC

Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4790910979

Maintenance will begin on:

Tuesday 3 February 2026 at:
11:00 PM Los Angeles

Wednesday 4 February 2026 at:
02:00 AM New York
07:00 AM London/Lisbon
08:00 AM Paris/Berlin
03:00 PM Singapore
06:00 PM Sydney

Posted on Feb 03, 2026 - 09:14 UTC
Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 06:30 UTC
Scheduled - Kyloe will be deploying improvements to AI (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4789239828

Maintenance will begin on:

Monday 2 February 2026 at:
10:30 PM Los Angeles

Tuesday 3 February 2026 at:
01:30 AM New York
06:30 AM London/Lisbon
07:30 AM Paris/Berlin
02:30 PM Singapore
05:30 PM Sydney

Feb 2, 17:13 UTC
Feb 2, 2026
Completed - The scheduled maintenance has been completed.
Feb 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 10:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on Workflow (Singapore) during this time.

Maintenance will begin on Monday 2 February 2026 at:

02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
06:00 PM Singapore
09:00 PM Sydney

Jan 30, 10:00 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 11:00 UTC
Update - Kyloe will be deploying improvements to Workflow (Singapore) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4763942937

Maintenance has been re-scheduled and will begin on Wednesday 28 January 2026 at:

03:00 AM Los Angeles
06:00 AM New York
11:00 AM London/Lisbon
12:00 PM Paris/Berlin
07:00 PM Singapore
10:00 PM Sydney

Jan 27, 10:33 UTC
Scheduled - Kyloe will be deploying improvements to Workflow (Singapore) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4763942937

Maintenance has been re-scheduled and will begin on Wednesday 28 January 2026 at:

03:00 AM Los Angeles
06:00 AM New York
11:00 AM London/Lisbon
12:00 PM Paris/Berlin
07:00 PM Singapore
10:00 PM Sydney

Jan 22, 17:25 UTC
Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 17:30 UTC
Scheduled - Kyloe's improvements to Workflow (UK) have been re-scheduled. For more information on the release, please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4763942937

Maintenance will begin on:

Tuesday 27 January 2026 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Wednesday 28 January 2026 at:
01:30 AM Singapore
04:30 AM Sydney

Jan 27, 10:37 UTC
Resolved - Our AI LLM provider has resolved their outstanding issues. All Kyloe AI prompts will now function as intended.
Jan 27, 14:36 UTC
Update - We are continuing to monitor for any further issues.
Jan 27, 12:57 UTC
Monitoring - Our AI LLM provider has informed us of an ongoing issue, which may affect the performance of your Kyloe AI Assist prompts. We are monitoring and will update as soon as this issue has been resolved.
Jan 27, 12:54 UTC
Completed - The scheduled maintenance has been completed.
Jan 27, 12:46 UTC
Update - The scheduled maintenance has been completed.
Jan 27, 12:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:01 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4763287565

Maintenance will begin on Monday 26 January 2026 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Jan 22, 17:09 UTC
Jan 26, 2026
Completed - The scheduled maintenance has been completed.
Jan 26, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 17:30 UTC
Scheduled - Kyloe will be deploying improvements to Workflow (UK) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4763942937

Maintenance will begin on:

Monday 26 January 2026 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Tuesday 27 January 2026 at:
01:30 AM Singapore
04:30 AM Sydney

Jan 22, 17:20 UTC
Completed - The scheduled maintenance has been completed.
Jan 26, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4763975685

Maintenance will begin on Monday 26 January 2026 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Jan 22, 17:08 UTC
Completed - The scheduled maintenance has been completed.
Jan 26, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 08:02 UTC
Scheduled - Kyloe will be deploying improvements to AI (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4763975692

Maintenance will begin on Monday 26 January 2026 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Jan 22, 17:10 UTC
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.