Kyloe Status

All Systems Operational

Kyloe AI Assist Operational
Kyloe AI Assist (EMEA/APAC) Operational
Kyloe AI Assist (US) Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) ? Operational
Kyloe AwesomeDocs (Singapore) ? Operational
Kyloe AwesomeDocs (US) ? Operational
Kyloe Publish Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AwesomeDocs 2.0 (EMEA/APAC) Operational
Kyloe AwesomeDocs 2.0 (US) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) ? Operational
DupliKit (EMEA/APAC) ? Operational
DataRules (EMEA/APAC) ? Operational
DataCleaner (US) ? Operational
DupliKit (US) ? Operational
DataRules (US) ? Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance Dec 1, 2025 08:00-09:00 UTC

Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4637523972

Maintenance will begin on Monday 1 December 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney
Posted on Nov 27, 2025 - 15:16 UTC

Kyloe AI Assist (All regions) - Scheduled Maintenance Dec 1, 2025 08:00-09:00 UTC

Kyloe will be deploying improvements to AI Assist (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4637818886

Maintenance will begin on Monday 1 December 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney
Posted on Nov 27, 2025 - 18:08 UTC

Kyloe AwesomeDocs (EMEA) - Scheduled Maintenance Dec 1, 2025 17:30-18:30 UTC

Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4637917195

Maintenance will begin on:

Monday 1 December 2025 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Tuesday 2 December 2025 at:
01:30 AM Singapore
04:30 AM Sydney
Posted on Nov 28, 2025 - 09:18 UTC

Kyloe DataTools (All regions) - Scheduled Maintenance Dec 2, 2025 08:00-09:00 UTC

Kyloe will be deploying improvements to DataTools (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4638801922

Maintenance will begin on Tuesday 2 December 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney
Posted on Nov 28, 2025 - 09:10 UTC

Kyloe AwesomeDocs (US) - Scheduled Maintenance Dec 2, 2025 09:00-10:00 UTC

Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4637917195

Maintenance will begin on Tuesday 2 December 2025 at:

01:00 AM Los Angeles
04:00 AM New York
09:00 AM London/Lisbon
10:00 AM Paris/Berlin
05:00 PM Singapore
08:00 PM Sydney
Posted on Dec 02, 2025 - 09:00 UTC

Kyloe AwesomeDocs (Singapore) - Scheduled Maintenance Dec 2, 2025 12:00-13:00 UTC

Kyloe will be deploying improvements to AwesomeDocs (Singapore) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4637917195

Maintenance will begin on Tuesday 2 December 2025 at:

04:00 AM Los Angeles
07:00 AM New York
12:00 PM London/Lisbon
01:00 PM Paris/Berlin
08:00 PM Singapore
11:00 PM Sydney
Posted on Nov 28, 2025 - 11:36 UTC
Dec 1, 2025

No incidents reported today.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Kyloe DataTools (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 08:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 08:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on DataTools (All regions) during this time.

Maintenance will begin on Friday 28 November 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney
Nov 27, 14:51 UTC
Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025
Kyloe AwesomeDocs 2.0 and AI Assist (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AwesomeDocs 2.0 and AI Assist (All regions) during this time.

We have received reports from users on Bullhorn swimlane 20 that they are encountering errors (specifically 429 API errors) when using AwesomeDocs 2.0. This maintenance window is to resolve these issues.

Maintenance will begin on Wednesday 19 November 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney
Nov 18, 16:28 UTC
Nov 18, 2025
Global Cloudflare issue
Resolved - This incident has been resolved.
Nov 18, 15:29 UTC
Investigating - We are aware of a global issues with Cloudflare. We are not seeing any direct impact on our products or services, but please log a support ticket if you notice any disruption.

We will continue to monitor the situation.
Nov 18, 12:30 UTC
Kyloe DataTools (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 09:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 08:00 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4607934500

Maintenance will begin on Tuesday 18 November 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney
Nov 12, 12:14 UTC
Nov 17, 2025

No incidents reported.

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