Kyloe Status

All Systems Operational

Kyloe AI Assist Operational
Kyloe AI Assist (EMEA/APAC) Operational
Kyloe AI Assist (US) Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) ? Operational
Kyloe AwesomeDocs (Singapore) ? Operational
Kyloe AwesomeDocs (US) ? Operational
Kyloe Publish Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AwesomeDocs 2.0 (EMEA/APAC) Operational
Kyloe AwesomeDocs 2.0 (US) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) ? Operational
DupliKit (EMEA/APAC) ? Operational
DataRules (EMEA/APAC) ? Operational
DataCleaner (US) ? Operational
DupliKit (US) ? Operational
DataRules (US) ? Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Kyloe DataTools (EMEA/APAC) - Scheduled Maintenance Jun 12, 2025 06:30-07:30 UTC

Kyloe will be deploying improvements to DataTools (EMEA/APAC) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4344676357

Maintenance will begin on:

Wednesday 11 June 2025 at:
11:30 PM Los Angeles

Thursday 12 June 2025 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
04:30 PM Sydney
Posted on Jun 10, 2025 - 14:57 UTC

Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance Jun 12, 2025 07:00-08:00 UTC

Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4344938501

Maintenance will begin on Thursday 12 June 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Posted on Jun 10, 2025 - 14:47 UTC

Kyloe AI Assist (All regions) - Scheduled Maintenance Jun 12, 2025 07:00-08:00 UTC

Kyloe will be carrying out essential maintenance on AI Assist (All regions) during this time.

Maintenance will begin on Thursday 12 June 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Posted on Jun 10, 2025 - 14:51 UTC

Kyloe DataTools (US) - Scheduled Maintenance Jun 12, 2025 09:00-10:00 UTC

Kyloe will be deploying improvements to DataTools (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4344676357

Maintenance will begin on Thursday 12 June 2025 at:

02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
05:00 PM Singapore
07:00 PM Sydney
Posted on Jun 10, 2025 - 15:00 UTC
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 07:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AwesomeDocs 2.0 (All regions) during this time.

Maintenance will begin on Friday 6 June 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
Jun 5, 14:31 UTC
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
Kyloe Workflow (UK) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 18:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on Workflow (UK) during this time.

Maintenance will begin on:

Tuesday 3 June 2025 at:
11:00 AM Los Angeles
02:00 PM New York
07:00 PM London/Lisbon
08:00 PM Paris/Berlin

Wednesday 4 June 2025 at:
02:00 AM Singapore
04:00 AM Sydney
Jun 3, 14:18 UTC
Kyloe AwesomeDocs (Singapore) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 13:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (Singapore) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4332487075

Maintenance will begin on Tuesday 3 June 2025 at:

06:00 AM Los Angeles
09:00 AM New York
02:00 PM London/Lisbon
03:00 PM Paris/Berlin
09:00 PM Singapore
11:00 PM Sydney
May 30, 08:38 UTC
Kyloe Workflow (Singapore) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 11:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on Workflow (Singapore) during this time.

Maintenance will begin on Tuesday 3 June 2025 at:

04:00 AM Los Angeles
07:00 AM New York
12:00 PM London/Lisbon
01:00 PM Paris/Berlin
07:00 PM Singapore
09:00 PM Sydney
May 30, 08:47 UTC
Kyloe Workflow (EMEA) - Some clients unable to edit or preview templates
Resolved - The issue with editing and previewing templates has been resolved.
Jun 3, 11:25 UTC
Identified - Our developers have identified the issue and we have rolled back yesterday's update whilst we investigate further.
Jun 3, 08:34 UTC
Investigating - Some clients have reported an issue when previewing or editing templates prior to sending, or in the Kyloe Workflow builder.

Our developers are aware of the issue and we are currently investigating.
Jun 3, 08:19 UTC
Kyloe AwesomeDocs (US) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 09:30 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4332487075

Maintenance will begin on Tuesday 3 June 2025 at:

02:30 AM Los Angeles
05:30 AM New York
10:30 AM London/Lisbon
11:30 AM Paris/Berlin
05:30 PM Singapore
07:30 PM Sydney
May 30, 08:30 UTC
Kyloe DataTools (US) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 10:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 09:00 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4332453959

Maintenance will begin on Tuesday 3 June 2025 at:

02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
05:00 PM Singapore
07:00 PM Sydney
May 30, 08:18 UTC
Kyloe DataTools (EMEA/APAC) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 08:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:30 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (EMEA/APAC) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4332453959

Maintenance will begin on:

Monday 2 June 2025 at:
11:30 PM Los Angeles

Tuesday 3 June 2025 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
04:30 PM Sydney
May 30, 08:16 UTC
Kyloe AI Assist (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 07:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 07:00 UTC
Scheduled - Kyloe will be deploying improvements to AI Assist (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4332355684

Maintenance will begin on Tuesday 3 June 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
May 30, 08:20 UTC
Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 07:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 07:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4332388407

Maintenance will begin on Tuesday 3 June 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney
May 30, 08:09 UTC
Jun 2, 2025
Kyloe AwesomeDocs (EMEA) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 18:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4332487075

Maintenance will begin on:

Monday 2 June 2025 at:
11:00 AM Los Angeles
02:00 PM New York
07:00 PM London/Lisbon
08:00 PM Paris/Berlin

Tuesday 3 June 2025 at:
02:00 AM Singapore
04:00 AM Sydney
May 30, 08:27 UTC
Kyloe Workflow (UK) - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 18:01 UTC
Scheduled - Kyloe will be carrying out essential maintenance on Workflow (UK) during this time.

Maintenance will begin on:

Monday 2 June 2025 at:
11:00 AM Los Angeles
02:00 PM New York
07:00 PM London/Lisbon
08:00 PM Paris/Berlin

Tuesday 3 June 2025 at:
02:00 AM Singapore
04:00 AM Sydney
May 30, 08:45 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

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