Kyloe Partners Status

Status page

All Systems Operational

Kyloe AwesomeDocs Operational

Kyloe AwesomeDocs (EMEA)

Operational

Kyloe AwesomeDocs (Singapore)

Operational

Kyloe AwesomeDocs (US) Operational

Kyloe AwesomeDocs for Invenias Operational

Kyloe Publish Operational

Kyloe Workflow Operational

Kyloe Workflow (UK) Operational

Kyloe Workflow (Singapore) Operational

Kyloe DataTools Operational

DataCleaner

Operational

DupliKit

Operational

DataRules

Operational

Xero Integration Operational

Custom Hosted Applications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

Kyloe Workflow : Some users reporting issues

Resolved - This issue is now resolved.
Sep 21, 18:20 UTC

Update - Our development team are continuing their work to resolve this issue.
Sep 21, 16:23 UTC

Identified - We have now identified what is causing the issue. Our development team are working to resolve this.
Sep 21, 08:34 UTC

Investigating - Some users are reporting issues when trying to use Kyloe Workflow. Our development team are currently investigating.
Sep 21, 08:01 UTC

Kyloe AwesomeDocs (EMEA and US) : Some users unable to send documents via DocuSign

Resolved - The issue some users reported when attempting to send documents generated in Kyloe AwesomeDocs to DocuSign has now been resolved.

The postponed maintenance for Kyloe AwesomeDocs will be re-scheduled. The Status Page will be updated once a date is confirmed.
Sep 21, 16:22 UTC

Monitoring - Following an investigation by our Development Team, the recent scheduled maintenance for Kyloe AwesomeDocs EMEA and US has been reverted.

This has resolved the issue some users reported when sending to DocuSign using Kyloe AwesomeDocs.

The following release has been postponed whilst we investigate the root cause further:
https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/topic/bbfe6805-87fb-4b80-ade2-fbc234e14ce6/article/3478847493
Sep 21, 10:39 UTC

Investigating - Some of our users are unable to send documents generated in Kyloe AwesomeDocs to DocuSign. Our development team are aware of the issue and are working to identify the cause.
Sep 21, 09:18 UTC

Kyloe AwesomeDocs (US) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 21, 10:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 09:00 UTC

Scheduled - Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/topic/bbfe6805-87fb-4b80-ade2-fbc234e14ce6/article/3478847493

Maintenance will begin on Thursday 21st September 2023 at:

02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
05:00 PM Singapore
07:00 PM Sydney
Sep 19, 12:07 UTC

Sep 20, 2023

Kyloe AwesomeDocs (EMEA) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 17:30 UTC

Scheduled - Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/topic/bbfe6805-87fb-4b80-ade2-fbc234e14ce6/article/3478847493

Maintenance will begin on:

Wednesday 20th September 2023 at:
10:30 AM Los Angeles
01:30 PM New York
06:30 PM London/Lisbon
07:30 PM Paris/Berlin

Thursday 21st September 2023 at:
01:30 AM Singapore
03:30 AM Sydney
Sep 19, 10:46 UTC

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.