Status page
All Systems Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA)
Operational
Kyloe AwesomeDocs (Singapore)
Operational
Kyloe AwesomeDocs (US) Operational
Kyloe AwesomeDocs for Invenias Operational
Kyloe Publish Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Kyloe DataTools Operational
DataCleaner
Operational
DupliKit
Operational
DataRules
Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Resolved - This issue is now resolved.
Sep 21, 18:20 UTC
Update - Our development team are continuing their work to resolve this issue.
Sep 21, 16:23 UTC
Identified - We have now identified what is causing the issue. Our development team are working to resolve this.
Sep 21, 08:34 UTC
Investigating - Some users are reporting issues when trying to use Kyloe Workflow. Our development team are currently investigating.
Sep 21, 08:01 UTC
Resolved - The issue some users reported when attempting to send documents generated in Kyloe AwesomeDocs to DocuSign has now been resolved.

The postponed maintenance for Kyloe AwesomeDocs will be re-scheduled. The Status Page will be updated once a date is confirmed.

Sep 21, 16:22 UTC
Monitoring - Following an investigation by our Development Team, the recent scheduled maintenance for Kyloe AwesomeDocs EMEA and US has been reverted.

This has resolved the issue some users reported when sending to DocuSign using Kyloe AwesomeDocs.

The following release has been postponed whilst we investigate the root cause further:
https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/topic/bbfe6805-87fb-4b80-ade2-fbc234e14ce6/article/3478847493

Sep 21, 10:39 UTC
Investigating - Some of our users are unable to send documents generated in Kyloe AwesomeDocs to DocuSign. Our development team are aware of the issue and are working to identify the cause.
Sep 21, 09:18 UTC
Completed - The scheduled maintenance has been completed.
Sep 21, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 09:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/topic/bbfe6805-87fb-4b80-ade2-fbc234e14ce6/article/3478847493

Maintenance will begin on Thursday 21st September 2023 at:

02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
05:00 PM Singapore
07:00 PM Sydney

Sep 19, 12:07 UTC
Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 17:30 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/topic/bbfe6805-87fb-4b80-ade2-fbc234e14ce6/article/3478847493

Maintenance will begin on:

Wednesday 20th September 2023 at:
10:30 AM Los Angeles
01:30 PM New York
06:30 PM London/Lisbon
07:30 PM Paris/Berlin

Thursday 21st September 2023 at:
01:30 AM Singapore
03:30 AM Sydney

Sep 19, 10:46 UTC
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.