Kyloe Status
All Systems Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) ? Operational
Kyloe AwesomeDocs (Singapore) ? Operational
Kyloe AwesomeDocs (US) ? Operational
Kyloe Publish Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) ? Operational
DupliKit (EMEA/APAC) ? Operational
DataRules (EMEA/APAC) ? Operational
DataCleaner (US) ? Operational
DupliKit (US) ? Operational
DataRules (US) ? Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AI Assist Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Kyloe will be deploying improvements to Workflow (SG) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4038426661

Maintenance will begin on Wednesday 13 November 2024 at:

03:00 AM Los Angeles
06:00 AM New York
11:00 AM London/Lisbon
12:00 PM Paris/Berlin
07:00 PM Singapore
10:00 PM Sydney

Posted on Nov 08, 2024 - 16:23 UTC
Kyloe will be deploying improvements to AwesomeDocs (SG) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4034953221

Maintenance will begin on:

Wednesday 13 November 2024 at:
06:00 AM Los Angeles
09:00 AM New York
02:00 PM London/Lisbon
03:00 PM Paris/Berlin
10:00 PM Singapore

Thursday 14 November 2024 at:
01:00 AM Sydney

Posted on Nov 08, 2024 - 15:51 UTC
Kyloe will be deploying improvements to Workflow (UK) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4038426661

Maintenance will begin on:

Wednesday 13 November 2024 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Thursday 14 November 2024 at:
01:30 AM Singapore
04:30 AM Sydney

Posted on Nov 08, 2024 - 16:21 UTC
Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4034953221

Maintenance will begin on Thursday 14 November 2024 at:

02:30 AM Los Angeles
05:30 AM New York
10:30 AM London/Lisbon
11:30 AM Paris/Berlin
06:30 PM Singapore
09:30 PM Sydney

Posted on Nov 08, 2024 - 15:53 UTC
Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4034953221

Maintenance will begin on:

Thursday 14 November 2024 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Friday 15 November 2024 at:
01:30 AM Singapore
04:30 AM Sydney

Posted on Nov 08, 2024 - 15:57 UTC
Past Incidents
Nov 10, 2024

No incidents reported today.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 09:30 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4027285518

Maintenance will begin on Thursday 7 November 2024 at:

01:30 AM Los Angeles
04:30 AM New York
09:30 AM London/Lisbon
10:30 AM Paris/Berlin
05:30 PM Singapore
08:30 PM Sydney

Nov 6, 10:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 09:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:30 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (EMEA/APAC) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4027285518

Maintenance will begin on:

Wednesday 6 November 2024 at:
11:30 PM Los Angeles

Thursday 7 November 2024 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
03:30 PM Singapore
06:30 PM Sydney

Nov 6, 10:53 UTC
Completed - The scheduled maintenance has been completed.
Nov 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 08:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/4027219989

Maintenance will begin on Thursday 7 November 2024 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Nov 6, 10:35 UTC
Nov 6, 2024
Completed - The scheduled maintenance has been completed.
Nov 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:00 UTC
Scheduled - Kyloe will be deploying improvements to AI Assist (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4027580424

Maintenance will begin on Wednesday 6 November 2024 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
04:00 PM Singapore
07:00 PM Sydney

Nov 5, 15:32 UTC
Nov 5, 2024

No incidents reported.

Nov 4, 2024
Resolved - Our developers identified an issue with Kyloe DupliKit (US) over the weekend, which may have resulted in some clients scheduled merges and overnight syncs being missed.

This issue has now been resolved, and our team is monitoring the situation to ensure no further impact.

Nov 4, 12:32 UTC
Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024
Completed - The scheduled maintenance has been completed.
Nov 1, 07:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 07:30 UTC
Scheduled - Kyloe will be carrying out essential maintenance on DataCleaner (All regions) during this time.

Maintenance will begin on Friday 1 November 2024 at:

12:30 AM Los Angeles
03:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
03:30 PM Singapore
06:30 PM Sydney

Oct 31, 17:21 UTC
Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024
Completed - The scheduled maintenance has been completed.
Oct 29, 07:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 07:30 UTC
Scheduled - Kyloe will be carrying out essential maintenance on DupliKit (All regions) during this time.

Currently, only DupliKit merges less than 30 days old can be reverted. This restriction will be removed after the maintenance is complete.

Maintenance will begin on Tuesday 29 October 2024 at:

12:30 AM Los Angeles
03:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
03:30 PM Singapore
06:30 PM Sydney

Oct 25, 11:16 UTC
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.