All Systems Operational
Awesome Docs Operational
Awesome Docs (UK) Operational
Awesome Docs (EMEA) ? Operational
Awesome Docs (Singapore) ? Operational
Awesome Docs (US) Operational
Publish Operational
Workflow Operational
Workflow (UK) Operational
Workflow (Singapore) Operational
DataTools Operational
DataCleaner ? Operational
Duplikit ? Operational
DataRules ? Operational
Client Portal Operational
Xero Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 14, 2021
AwesomeDocs - Failure to convert Word to PDF
Resolved - This incident has been resolved.
Apr 14, 05:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 06:21 UTC
Identified - We are aware of an issue were users receive a "System was unable to convert this document to a PDF." message. We have identified the issue and are working on a fix.
Apr 9, 08:03 UTC
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021
Apr 10, 2021

No incidents reported.

Apr 9, 2021
Merging Duplikit Records
Resolved - This incident has been resolved.
Apr 9, 17:51 UTC
Update - We are continuing to work on a fix for this issue.
Apr 9, 17:40 UTC
Identified - We are currently experiencing issues on DupliKit, this is currently being investigated by our development team.

We recommend refraining from utilizing DupliKit currently due to the ongoing issue.
Apr 9, 17:09 UTC
Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021
Awesome Docs Scheduled Maintenance (All regions)
Completed - The scheduled maintenance has been completed.
Apr 4, 12:52 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.

Release Notes:
KLAD-155: Certification Field values can now be captured by form fields using the DocuSign integration. These fields along with File Attachment placeholders for certification file attachments are available in Template Builder configuration.

KPM-167: Merge fields are now available in Word for Mac allowing Mac users to build awesome Doc templates.

KPM-94: Users can now create their own exception list of words/skills that will prevent the AwesomeDocs CV Anonymiser removing them from the CV. Additions to this list can be requested through Kyloe Support.
Apr 1, 14:53 UTC
Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

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