Kyloe Status
All Systems Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) ? Operational
Kyloe AwesomeDocs (Singapore) ? Operational
Kyloe AwesomeDocs (US) ? Operational
Kyloe Publish Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Kyloe DataTools Operational
DataCleaner (EMEA/APAC) ? Operational
DupliKit (EMEA/APAC) ? Operational
DataRules (EMEA/APAC) ? Operational
DataCleaner (US) ? Operational
DupliKit (US) ? Operational
DataRules (US) ? Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AI Assist Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Kyloe will be deploying improvements to Workflow (SG) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/3979051017

Maintenance will begin on Monday 14 October 2024 at:

04:00 AM Los Angeles
07:00 AM New York
12:00 PM London/Lisbon
01:00 PM Paris/Berlin
07:00 PM Singapore
10:00 PM Sydney

Posted on Oct 09, 2024 - 08:43 UTC
Past Incidents
Oct 11, 2024
Completed - The scheduled maintenance has been completed.
Oct 11, 08:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 06:30 UTC
Scheduled - Kyloe will be carrying out essential maintenance on DataRules (All regions) during this time. Maintenance will begin on:

Thursday 10 October 2024 at:
11:30 PM Los Angeles

Friday 11 October 2024 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
05:30 PM Sydney

Oct 10, 13:54 UTC
Oct 10, 2024
Completed - The scheduled maintenance has been completed.
Oct 10, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 16:30 UTC
Scheduled - Kyloe will be deploying improvements to Workflow (UK) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/3979051017

Maintenance will begin on:

Thursday 10 October 2024 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Friday 11 October 2024 at:
12:30 AM Singapore
03:30 AM Sydney

Oct 9, 08:41 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 14:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (SG) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978919940

Maintenance will begin on:

Thursday 10 October 2024 at:
07:00 AM Los Angeles
10:00 AM New York
03:00 PM London/Lisbon
04:00 PM Paris/Berlin
10:00 PM Singapore

Friday 11 October 2024 at:
01:00 AM Sydney

Oct 9, 08:21 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 09:00 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978919940

Maintenance will begin on:

Thursday 10 October 2024 at:
02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
05:00 PM Singapore
08:00 PM Sydney

Oct 9, 08:19 UTC
Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 16:30 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978919940

Maintenance will begin on:

Wednesday 9 October 2024 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Thursday 10 October 2024 at:
12:30 AM Singapore
03:30 AM Sydney

Oct 9, 08:17 UTC
Oct 8, 2024
Completed - The scheduled maintenance has been completed.
Oct 8, 10:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 08:30 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978526721

Maintenance will begin on Tuesday 8 October 2024 at:

01:30 AM Los Angeles
04:30 AM New York
09:30 AM London/Lisbon
10:30 AM Paris/Berlin
04:30 PM Singapore
07:30 PM Sydney

Oct 4, 11:34 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AI Assist (All regions) during this time.

Maintenance will begin on Tuesday 8 October 2024 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
06:00 PM Sydney

Oct 3, 15:02 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:30 UTC
Scheduled - Kyloe will be deploying improvements to DataTools (EMEA/APAC) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978526721

Maintenance will begin on:

Monday 7 October 2024 at:
11:30 PM Los Angeles

Tuesday 8 October 2024 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
05:30 PM Sydney

Oct 4, 11:32 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:01 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3971055618

Maintenance will begin on Tuesday 8 October 2024 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
06:00 PM Sydney

Oct 3, 15:29 UTC
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024
Completed - The scheduled maintenance has been completed.
Sep 28, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 20:00 UTC
Scheduled - Kyloe will be carrying out infrastructure maintenance on Workflow (UK) during this time. Maintenance will begin on:

Saturday 28 September 2024 at:
01:00 PM Los Angeles
04:00 PM New York
09:00 PM London/Lisbon
10:00 PM Paris/Berlin

Sunday 29 September 2024 at:
04:00 AM Singapore
06:00 AM Sydney

Sep 25, 10:46 UTC
Sep 27, 2024
Resolved - Our developers have a fix for the issue identified.

This is currently scheduled for release in our next Kyloe DataTools release.

Sep 27, 13:35 UTC
Identified - It has been identified that the Kyloe DupliKit Candidate report is displaying a duplicate 'Date Last Modified' column header.

Whilst the data shown in the report may appear misaligned, this does not impact the matching of duplicate records.

Our developers are aware and we are working towards a resolution.

Sep 26, 11:32 UTC