Kyloe Partners Status

Kyloe Status

All Systems Operational

Kyloe AwesomeDocs Operational

Kyloe AwesomeDocs (EMEA) Operational

Kyloe AwesomeDocs (Singapore) Operational

Kyloe AwesomeDocs (US) Operational

Kyloe Publish Operational

Kyloe Workflow Operational

Kyloe Workflow (UK) Operational

Kyloe Workflow (Singapore) Operational

Kyloe DataTools Operational

DataCleaner (EMEA/APAC) Operational

DupliKit (EMEA/APAC) Operational

DataRules (EMEA/APAC) Operational

DataCleaner (US) Operational

DupliKit (US) Operational

DataRules (US) Operational

Kyloe AwesomeDocs 2.0 Operational

Kyloe AI Assist Operational

Xero Integration Operational

Custom Hosted Applications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Kyloe Workflow (SG) - Scheduled Maintenance Oct 14, 2024 11:00-12:00 UTC

Kyloe will be deploying improvements to Workflow (SG) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/3979051017

Maintenance will begin on Monday 14 October 2024 at:

04:00 AM Los Angeles
07:00 AM New York
12:00 PM London/Lisbon
01:00 PM Paris/Berlin
07:00 PM Singapore
10:00 PM Sydney
Posted on Oct 09, 2024 - 08:43 UTC

Past Incidents

Oct 11, 2024

Kyloe DataRules (All regions) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 11, 08:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 06:30 UTC

Scheduled - Kyloe will be carrying out essential maintenance on DataRules (All regions) during this time. Maintenance will begin on:

Thursday 10 October 2024 at:
11:30 PM Los Angeles

Friday 11 October 2024 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
05:30 PM Sydney
Oct 10, 13:54 UTC

Oct 10, 2024

Kyloe Workflow (UK) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 10, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 16:30 UTC

Scheduled - Kyloe will be deploying improvements to Workflow (UK) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/3979051017

Maintenance will begin on:

Thursday 10 October 2024 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Friday 11 October 2024 at:
12:30 AM Singapore
03:30 AM Sydney
Oct 9, 08:41 UTC

Kyloe AwesomeDocs (SG) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 10, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 14:00 UTC

Scheduled - Kyloe will be deploying improvements to AwesomeDocs (SG) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978919940

Maintenance will begin on:

Thursday 10 October 2024 at:
07:00 AM Los Angeles
10:00 AM New York
03:00 PM London/Lisbon
04:00 PM Paris/Berlin
10:00 PM Singapore

Friday 11 October 2024 at:
01:00 AM Sydney
Oct 9, 08:21 UTC

Kyloe AwesomeDocs (US) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 10, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 09:00 UTC

Scheduled - Kyloe will be deploying improvements to AwesomeDocs (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978919940

Maintenance will begin on:

Thursday 10 October 2024 at:
02:00 AM Los Angeles
05:00 AM New York
10:00 AM London/Lisbon
11:00 AM Paris/Berlin
05:00 PM Singapore
08:00 PM Sydney
Oct 9, 08:19 UTC

Oct 9, 2024

Kyloe AwesomeDocs (EMEA) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 9, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 16:30 UTC

Scheduled - Kyloe will be deploying improvements to AwesomeDocs (EMEA) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978919940

Maintenance will begin on:

Wednesday 9 October 2024 at:
09:30 AM Los Angeles
12:30 PM New York
05:30 PM London/Lisbon
06:30 PM Paris/Berlin

Thursday 10 October 2024 at:
12:30 AM Singapore
03:30 AM Sydney
Oct 9, 08:17 UTC

Oct 8, 2024

Kyloe DataTools (US) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 8, 10:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 08:30 UTC

Scheduled - Kyloe will be deploying improvements to DataTools (US) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978526721

Maintenance will begin on Tuesday 8 October 2024 at:

01:30 AM Los Angeles
04:30 AM New York
09:30 AM London/Lisbon
10:30 AM Paris/Berlin
04:30 PM Singapore
07:30 PM Sydney
Oct 4, 11:34 UTC

Kyloe AI Assist (All regions) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 8, 08:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:00 UTC

Scheduled - Kyloe will be carrying out essential maintenance on AI Assist (All regions) during this time.

Maintenance will begin on Tuesday 8 October 2024 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
06:00 PM Sydney
Oct 3, 15:02 UTC

Kyloe DataTools (EMEA/APAC) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:30 UTC

Scheduled - Kyloe will be deploying improvements to DataTools (EMEA/APAC) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3978526721

Maintenance will begin on:

Monday 7 October 2024 at:
11:30 PM Los Angeles

Tuesday 8 October 2024 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
05:30 PM Sydney
Oct 4, 11:32 UTC

Kyloe AwesomeDocs 2.0 (All regions) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 8, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 07:01 UTC

Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/portal/2/article/3971055618

Maintenance will begin on Tuesday 8 October 2024 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
06:00 PM Sydney
Oct 3, 15:29 UTC

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

Kyloe Workflow (UK) - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 28, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 20:00 UTC

Scheduled - Kyloe will be carrying out infrastructure maintenance on Workflow (UK) during this time. Maintenance will begin on:

Saturday 28 September 2024 at:
01:00 PM Los Angeles
04:00 PM New York
09:00 PM London/Lisbon
10:00 PM Paris/Berlin

Sunday 29 September 2024 at:
04:00 AM Singapore
06:00 AM Sydney
Sep 25, 10:46 UTC

Sep 27, 2024

Kyloe DataTools (DupliKit) - Misaligned Candidate Report headings

Resolved - Our developers have a fix for the issue identified.

This is currently scheduled for release in our next Kyloe DataTools release.
Sep 27, 13:35 UTC

Identified - It has been identified that the Kyloe DupliKit Candidate report is displaying a duplicate 'Date Last Modified' column header.

Whilst the data shown in the report may appear misaligned, this does not impact the matching of duplicate records.

Our developers are aware and we are working towards a resolution.
Sep 26, 11:32 UTC