Kyloe Status
Update - We have identified critical maintenance that is required to keep Kyloe DupliKit operational. We are therefore having to limit access to DupliKit until this maintenance can be completed. We estimate this to take a few days, but will update and provide further guidance as we know more.
Jun 26, 2025 - 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 2025 - 10:00 UTC
Scheduled - Kyloe will be carrying out essential maintenance on DataTools | DupliKit during this time.
Whilst maintenance is ongoing, Scheduled Merges have been temporarily disabled.

03:00 AM Los Angeles
06:00 AM New York
11:00 AM London/Lisbon
12:00 PM Paris/Berlin
06:00 PM Singapore
08:00 PM Sydney

Jun 25, 2025 10:00 - Jun 30, 2025 10:00 UTC
Kyloe AI Assist Operational
Kyloe AI Assist (EMEA/APAC) Operational
Kyloe AI Assist (US) Operational
Kyloe AwesomeDocs Operational
Kyloe AwesomeDocs (EMEA) ? Operational
Kyloe AwesomeDocs (Singapore) ? Operational
Kyloe AwesomeDocs (US) ? Operational
Kyloe Publish Operational
Kyloe AwesomeDocs 2.0 Operational
Kyloe AwesomeDocs 2.0 (EMEA/APAC) Operational
Kyloe AwesomeDocs 2.0 (US) Operational
Kyloe DataTools Under Maintenance
DataCleaner (EMEA/APAC) ? Operational
DupliKit (EMEA/APAC) ? Under Maintenance
DataRules (EMEA/APAC) ? Operational
DataCleaner (US) ? Operational
DupliKit (US) ? Under Maintenance
DataRules (US) ? Operational
Kyloe Workflow Operational
Kyloe Workflow (UK) Operational
Kyloe Workflow (Singapore) Operational
Xero Integration Operational
Custom Hosted Applications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 2, 2025

No incidents reported today.

Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:01 UTC
Scheduled - Kyloe will be deploying improvements to AwesomeDocs 2.0 (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4366008332

Maintenance will begin on Tuesday 1 July 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney

Jun 27, 14:51 UTC
Completed - The scheduled maintenance has been completed.
Jul 1, 07:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:00 UTC
Scheduled - Kyloe will be deploying improvements to AI Assist (All regions) during this time. For more information please see:

https://kyloepartners.atlassian.net/servicedesk/customer/kb/view/4366106677

Maintenance will begin on Tuesday 1 July 2025 at:

12:00 AM Los Angeles
03:00 AM New York
08:00 AM London/Lisbon
09:00 AM Paris/Berlin
03:00 PM Singapore
05:00 PM Sydney

Jun 27, 14:55 UTC
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

Unresolved incident: Kyloe DataTools (DupliKit) - Extension to Scheduled Maintenance for Scheduled Merges.

Jun 25, 2025
Jun 24, 2025

No incidents reported.

Jun 23, 2025
Completed - The scheduled maintenance has been completed.
Jun 23, 08:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 06:30 UTC
Scheduled - Kyloe will be carrying out essential maintenance on DataTools | DupliKit (EMEA/APAC) during this time.

Maintenance will begin on:

Sunday 22 June 2025 at:
11:30 PM Los Angeles

Monday 23 June 2025 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
04:30 PM Sydney

Jun 20, 09:31 UTC
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Completed - The scheduled maintenance has been completed.
Jun 20, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 09:30 UTC
Scheduled - Kyloe will be carrying out essential maintenance on DataTools | DupliKit (US) during this time.

Maintenance will begin on Friday 20 June 2025 at:

02:30 AM Los Angeles
05:30 AM New York
10:30 AM London/Lisbon
11:30 AM Paris/Berlin
05:30 PM Singapore
07:30 PM Sydney

Jun 20, 09:25 UTC
Jun 19, 2025

No incidents reported.

Jun 18, 2025
Completed - The scheduled maintenance has been completed.
Jun 18, 08:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 06:30 UTC
Scheduled - Kyloe will be carrying out essential maintenance on DataTools | DupliKit (All regions) during this time.

Maintenance will begin on:

Tuesday 17 June 2025 at:
11:30 PM Los Angeles

Wednesday 18 June 2025 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
04:30 PM Sydney

Jun 17, 16:31 UTC
Completed - The scheduled maintenance has been completed.
Jun 18, 06:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 06:31 UTC
Scheduled - Kyloe will be carrying out essential maintenance on AI Assist and AwesomeDocs 2.0 (All regions) during this time.

Maintenance will begin on:

Tuesday 17 June 2025 at:
11:30 PM Los Angeles

Wednesday 18 June 2025 at:
02:30 AM New York
07:30 AM London/Lisbon
08:30 AM Paris/Berlin
02:30 PM Singapore
04:30 PM Sydney

Jun 17, 08:48 UTC